• Please ensure that all of your doors and windows are closed and properly sealed.
• Please ensure that we have access to all areas of your property, including gates.
• Please ensure that we have access to a working water source.
• Please ensure that all of your pets and children are inside the home.
• Please move any patio furniture that is obstructing access to the specified work area.

Our pressure washing terms of service:

AllClean House Washing is not liable for pre-existing damages or improper installations (e.g. cracked siding, broken or open windows, exposed wires, etc.) to any part(s) of the clients home including siding, fascia, roofing, windows, screens, concrete, pavers, stonework, brick, tile, decks, fencing, gutter, or roofing. Clients are advised to make necessary preparations to protect their property. 

Standard pressure washing does not include the removal of any of the following:

Rust, oil, grease, glue, paint, caulk, concrete, or any other non-organic material. Please inform our team if any of these inorganic stains are visible on or around your home for a potential resolution or recommendation. Photos are always extremely helpful to us when attempting to identify and/or remove an inorganic stain, or any stain, for that matter. Feel free to text or email us photos at any time, just be sure to include your contact information so we are able to reach back out.

• Please ensure that all of your doors and windows are closed and properly sealed.
• Please ensure that we have access to all areas of your property, including gates.
• Please ensure that we have access to a working water source.
• Please ensure that all of your pets and children are inside the home.
• Please move any patio furniture that is obstructing access to the specified work area.

Our pressure washing terms of service:

AllClean House Washing is not liable for pre-existing damages or improper installations (e.g. cracked siding, broken or open windows, exposed wires, etc.) to any part(s) of the clients home including siding, fascia, roofing, windows, screens, concrete, pavers, stonework, brick, tile, decks, fencing, gutter, or roofing. Clients are advised to make necessary preparations to protect their property. 

Standard pressure washing does not include the removal of any of the following:

Rust, oil, grease, glue, paint, caulk, concrete, or any other non-organic material. Please inform our team if any of these inorganic stains are visible on or around your concrete for possible recommendations. Photos are always extremely helpful to us when attempting to identify and/or remove an inorganic stain, or any stain, for that matter. Feel free to text or email us photos at any time, just be sure to include your contact information so we are able to reach back out.

• Please ensure that all of your doors and windows are closed and properly sealed.
• Please ensure that we have access to all areas of your property, including gates.
• Please ensure that we have access to a working water source.
• Please ensure that all of your pets and children are inside the home.
• Please make sure to water all of your plants thoroughly before our crew arrives.

Do I need to be concerned about my plants?

In order to clean your roof with zero chance of damage and ensure the greatest lifespan of your roof, we will wash your roof with a heavy-duty detergent and/or sodium hypochlorite. The use of soft washing with sodium hypochlorite completely removes the risk of using high pressure on your roof however it does come with some other inherent risks. The use of sodium hypochlorite on your roof is for the purpose of killing any organic living matter on the shingles or tiles of your roof. That being said, it is possible that the run-off of sodium hypochlorite could harm other organic plant life near your home. We cannot guarantee that your landscaping will be completely unaffected and you should be wary of any roof cleaner that says otherwise. We will do all that we can to help mitigate the risks of our cleaning detergents affecting plant matter around the base of your home. We’ll do this by pushing the water runoff towards areas with less plant matter. We will also dilute all concentrations of cleaning detergent by heavily watering all surrounding vegetation before and after the job. All of these precautions will help to greatly reduce the risk of affecting plant matter, but if you do notice any issues please give us a call right away!

• Please ensure that all of your doors and windows are closed and properly sealed.
• Please ensure that we have access to all areas of your property, including gates.
• Please ensure that we have access to a working water source.
• Please ensure that all of your pets and children are inside the home.
• Please remove all of your screens from your windows (if desired).
• Please move any patio furniture that is obstructing access to your windows.

What if I am unable to remove my screens?

If you’re unable to remove your screens, or prefer not to, no worries at all. Our advanced pure water window cleaning system is designed to effectively spray 100% spot-free water through your window screens, rinsing away dirt and debris from the glass. This innovative method, while being brush-less and scrub-less, still ensures a thorough clean. Our focus is to deliver results that make your property shine brighter than ever before. While screen removal isn’t a service we currently offer, we’re always looking towards expanding our services in the future to better meet your needs. 

What if it rains on the day of service?

In order for us to keep our schedule intact and promptly serve all of our customers, we do continue to schedule window cleaning jobs even if there is rain on the forecast. We are able to clean windows in light rain no problem but if there is heavy rainfall we will need to reschedule. Rain typically does not affect freshly cleaned windows but if you happen to see any spots within 2 days please let us know right away and we will touch up the windows for you free of charge.

Our window cleaning terms of service:

Regular window cleaning does not include the removal of any of the following: Glue, paint, artillery fungus, calcium, mineral deposits, or any adhesives.

For any of these situations, removal of paint or hard water stains in particular, a tempered glass waiver must be signed.

• Please ensure that we have access to all areas of your property, including gates.
• Please ensure that we have access to a working water source.
• Please ensure that all of your pets and children are inside the home.
• Please let us know where you would like us to dispose of the debris that is extracted from your gutters.

Our gutter cleaning terms of service:

AllClean House Washing is not responsible for any pre-existing damages to your gutters or your siding. We are not responsible for the outcome of your gutters in any way if they are not in good condition or any of the following criteria is present: loose nails, rotting wood, or any visible detachment of the gutter from the house. If your gutters need downspout clearing, we do offer this service but we do not provide underground clearing of the downspouts.

Payment is always due immediately upon completion of the job. If you are home during the cleaning, you may provide payment to one of our crew members in the form of cash, check, or credit card. If you are not home, we’ll email you an invoice with a link to our secure payment portal which you can then pay directly with a credit card.

All commercial cleaning services provided by AllClean House Washing are subject to net 30 payment terms. Your invoice will be sent via email, containing a link to our secure payment portal.